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At THE BURLAP FACTORY, we take privacy very seriously.
Our postal address is:
741 W Winder Ind. Pkwy
Winder, GA. 30680
We can be reached via e-mail here
or you can reach us by telephone at 1-800-797-0451
Our web server collects aggregate (anonymous) information through Google Analytics on what pages visitors access or visit and information volunteered by the consumer, such as survey information and/or site registrations. This information is used solely to improve the content of our Web site and product offerings.
We collect the the e-mail address of our Web site users only when volunteered by the user through the contact form and/or registration process. We use this email address solely for the purpose of responding and communicating information which is important to your inquiry or purchase. We will NEVER share your email address with anyone, period!
We collect name and address, telephone number, and payment information (e.g., credit card number and billing address) that is relevant to a purchase. Your financial information is held in memory and processed through a secure gateway. Once the transaction has been processed, your financial information is destroyed. We do not cache or save your financial data in our database.
We do not partner with or have special relationships with any 3rd party ad server companies.
If our information practices change at some time in the future we will post the policy changes to our Web site to notify you of these changes and provide you with the ability to opt out of these new uses.
Upon request we provide registered users with access to unique identifier information (e.g., customer number or password) that we maintain about them, transaction information (e.g., dates on which customers made purchases, amounts and types of purchases) that we maintain about them, communications that the consumer/visitor has directed to our site (e.g., e-mails, customer inquiries), contact information (e.g., name, address, phone number) that we maintain about them.
Users can access this information by e-mailing us at the above address. Users also can have this information corrected by sending us e-mail at the above address.
If you feel that this site is not following its stated information policy, you may contact us at the above address or phone number.